Refund & Return Policy

Wholesale Pallet Liquidations (“we,” “us,” or “our”) operates the website wholesalepalletliquidations.com. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, create an account, or purchase from us. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information you provide to us, including:

Name, email address, phone number, and company name
Business address and shipping address
Resale certificate or tax ID information
Payment information (processed securely by third-party providers)
Any other information you voluntarily provide through forms or email

Automatically Collected Information, including:

IP address, browser type, and device information
Pages visited, time spent on pages, and referral sources
Cookies and similar tracking technologies

Business Information related to your wholesale purchases, such as order history, preferred product categories, and shipping requirements.

How We Use Your Information

We use the collected information for the following purposes:

To process your inquiries and provide quotes
To fulfill orders and arrange shipping
To communicate with you about your account, orders, and updates
To improve our website, services, and customer experience
To send you relevant product updates and promotional offers (you may opt out at any time)
To comply with legal obligations and prevent fraud
To verify your eligibility as a wholesale buyer (including resale certificate validation)

How We Share Your Information

We do not sell your personal information. We may share your information only in the following situations:

With service providers who assist us with website hosting, payment processing, shipping, and logistics
With delivery carriers (such as UPS, FedEx) to complete your shipments
When required by law, court order, or government request
In the event of a business transfer (merger, acquisition, or sale of assets)

California Privacy Rights (CCPA/CPRA)

Since we operate in California, we comply with the California Consumer Privacy Act (CCPA) as amended by the CPRA. California residents have the right to:

Know what personal information we collect and how it is used
Request deletion of your personal information
Opt out of the sale of personal information (we do not sell your data)
Correct inaccurate personal information
Limit the use of sensitive personal information

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and understand customer behavior. You can manage your cookie preferences through your browser settings. Some cookies are essential for the website to function properly.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Email: contact@wholesalepalletliquidations.com

Mailing Address: Wholesale Pallet Liquidations 4630 Cecilia St Cudahy, CA 90201